Support
We Are Here to Help
For bracelet activation, login, account, or daily sanctuary support, contact us directly.
Support Email
Send a Support Request
Include This Information
- Your account email.
- Your bracelet code, if visible.
- Your phone model and browser.
- A short description of the issue.
Order and Shipping Questions
If you purchased during a livestream, the livestream sales team may handle payment, shipping, returns, and delivery questions. We handle the digital account, bracelet connection, and daily sanctuary experience.
Account Deletion
To request account deletion, email us from your registered email address with the subject line “Account Deletion Request”.